Privacy Policy

Last Updated: May 24, 2026

At Da Attar, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information you provide when placing an order, contacting us, or interacting with our website. This may include your name, email address, phone number, billing and shipping address, and order details.

We also collect technical information such as your IP address, browser type, device information, and browsing activity through cookies and analytics tools. Payments are processed securely through trusted third-party payment gateways, and we do not store your card or banking details.

2. How We Use Your Information

We use your information to process orders, provide customer support, send order updates, improve our website, and comply with legal obligations.

With your consent, we may also send promotional offers and marketing communications. You can opt out at any time.

3. Legal Basis and Consent

We process your personal information in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act). Your data is processed based on your consent, to fulfil your orders, and to meet legal requirements.

You may withdraw your consent for marketing communications at any time.

4. Information Sharing and Disclosure

We share your information only with trusted service providers such as payment gateways, delivery partners, communication services, analytics providers, and authorities where required by law. We do not sell or rent your personal information.

5. Data Retention

We retain your information only for as long as necessary to fulfil orders, provide customer support, comply with legal obligations, and maintain business records. When no longer required, your data is securely deleted or anonymised.

6. Marketing Communications

If you receive promotional communications from us, you may unsubscribe at any time through the unsubscribe link, by replying STOP, or by contacting our support team. Transactional messages related to your orders will continue to be sent.

7. Cookies

We use cookies to improve website functionality, analyse visitor behaviour, and enhance your browsing experience. You can manage or disable cookies through your browser settings.

8. Your Rights

You have the right to access, update, correct, or request deletion of your personal information, withdraw consent, and raise any privacy-related concerns in accordance with applicable law.

9. Data Security

We use industry-standard security measures, including SSL encryption and secure hosting, to protect your personal information. While we take reasonable precautions, no online system can guarantee complete security.

10. Children's Privacy

Our products and services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from children.

11. Grievance Officer / Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us using the details provided on our website. We will respond within the timelines prescribed by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised Last Updated date.

This Privacy Policy applies only to information collected through www.daattar.com.